Accreditations & certificates
We’re a trusted, compliant South Wales installer. This page outlines our key accreditations and registrations, plus the certificates and insurance-backed guarantee documentation you’ll receive after installation.
FENSA registered company (23405)
Distinction Windows is a FENSA registered company (No. 23405). For eligible window and door installations registered with FENSA, you’ll receive the relevant documentation as proof of compliance.
What this means for you:
A building regulations certificate is issued for registered installations
Deposit protection applies where a deposit is taken
Compliance is handled without the extra time and planning involved in arranging assessment by council officers
FENSA registered companies are subject to regular independent assessment
Insurance-backed guarantees (10 years on qualifying installations)
For qualifying installations, we provide insurance-backed guarantees designed to offer longer-term reassurance.
At a glance:
Insurance-backed guarantee cover is available for eligible installations
The exact cover depends on product type and terms
Full details are provided in our product guarantee document
Insured Window Guarantees
We work alongside Insured Window Guarantees Ltd (IWG), who provide the insurance-backed element for qualifying registered installations. This offers added reassurance in the unlikely event a registered installer ceases trading.
Additional insurance cover can be arranged for conservatories and other installed products where required.
What you'll receive after installation
Depending on the product and installation type, you may receive some or all of the following:
Product and workmanship guarantee information
For registered installations, the relevant FENSA documentation
Any manufacturer-specific warranty information (where applicable)
Care and maintenance guidance
If you can’t find your paperwork, we can help.
Need help?
If you have a question about certification, guarantees or documentation, get in touch and we’ll point you in the right direction.